Handling Difficult Conversations with Confidence

Most managers and leaders have one: a conversation they know needs to happen, but keep putting off because it feels uncomfortable, difficult or unpredictable.

Our practical half-day workshop, Handling Difficult Conversations with Confidence, builds the skills and confidence to approach these conversations constructively, rather than avoid them.

• Date: Thursday 12 November 2026
• Time: 10am to 1pm
• Where: online, via Zoom
• Facilitator: Dominic Morris
• Places: limited to 8 participants
• Cost: £79 + VAT per person

We’ll look at what makes difficult conversations so challenging, and give you a practical approach to use before, during and after the conversation. You’ll work through real situations in a supportive small group, and leave with techniques you can use straight away.

Using the Skills, Process, Behaviour/Belief (SPB) framework, you’ll learn how to:

• Prepare properly for a difficult conversation
• Open and close the conversation effectively
• Manage your own reactions and those of the other person
• Challenge and reframe unhelpful beliefs
• Use practical techniques to keep conversations constructive
• Practise a real conversation you are currently facing

We keep the group to 8 so that everyone has time to contribute, ask questions and practise. The price includes a Difficult Conversation Planner and a self-assessment questionnaire to help you turn what you learn into a personal development plan.

To reserve a place, or to check whether the workshop is right for you or your team, email info@blueedgetraining.com or get in touch.

Looking to develop your whole team?

We also offer these workshops in-house, tailored to the needs of your organisation and team. Get in touch to discuss your requirements and find out how we can help.

Rewarding your commitment to learning

Book any workshop from our interpersonal skills range and enjoy 10% off your next workshop, or book four workshops within six months and get your fifth workshop FREE!